Ask what you want to know
Questions for Sevacare services
Q1. What types of home care services do you provide?
We offer a full range of services including elder care, patient attendants, trained nursing care, mother & child care, post-surgery support, chronic illness care, ICU setup at home, and medical equipment rental.
Q2. Are your caregivers and nurses trained and verified?
Yes. Every caregiver and nurse goes through professional training, background verification, skill assessment, and continuous monitoring to ensure safe and high-quality care.
Q3. How do I choose the right service for my family member?
Our care coordinator will speak with you, understand your requirements, assess the patient’s condition, and recommend the most suitable caregiver or nursing service—at no extra cost.
Q4. Can I book a caregiver or nurse for short-term or long-term duration?
Absolutely. You can hire our staff hourly, daily, weekly, or monthly. We also provide 24/7 live-in caregivers for long-term care.
Q5. What happens if I am not satisfied or need a replacement?
We offer prompt replacement support. If the caregiver doesn’t match your expectations, just inform us and we will provide a suitable replacement as quickly as possible.
Get an Appointment
Know before getting an appointment
Care Consultation & Assessment
Q1. What is a care consultation?
A care consultation is a short discussion with our expert team to understand the patient’s condition, home environment, and care needs. Based on this, we recommend the right service and caregiver/nurse.
Q2. Is the consultation free?
Yes. Our initial consultation and care assessment are completely free with no obligation to book a service.
Q3. How long does the consultation take?
Most consultations take 10–15 minutes. For detailed medical cases, it may take slightly longer to ensure accurate recommendations.
Q4.What information do I need to provide during consultation?
You may share:
Patient’s age and medical condition
Daily care needs
Mobility & safety concerns
Required service duration
Any doctor’s instructions (if available)
Patient’s age and medical condition
Daily care needs
Mobility & safety concerns
Required service duration
Any doctor’s instructions (if available)
Q5. Do you provide consultations on WhatsApp or phone call?
Yes. You can choose WhatsApp, phone call, or video call based on your convenience. Our care coordinator is available 24/7.
