Privacy Policy

Effective Date: 2025

At Seva Healthcare, we are committed to protecting your personal information and ensuring a safe and secure experience when you use our services or visit our website. This Privacy Policy explains how we collect, use, store, and protect your data.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

1. Name

2. Phone number

3. Email address

4. Address or location

5. Patient-related details shared for service purposes

b. Service-Related Information

• Care requirements
• Medical condition or patient needs (only if voluntarily shared)
• Booking details
• Communication preferences

c. Technical Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Provide our home healthcare, caregiver, nursing, and support services
• Contact you regarding your bookings, inquiries, or required details
• Improve our service quality and website performance
• Send service updates, reminders, or essential notifications
• Maintain compliance with legal or regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

3. Sharing of Information

We may share your information only with:

• Our verified caregivers, nurses, or staff involved in delivering services
• Third-party partners (such as payment gateways or communication tools) only when required
• Government or legal authorities, if mandated by law

All shared information is handled with strict confidentiality.

4. Data Protection & Security

We implement secure administrative and technical measures to protect your data from:

• Loss
• Unauthorized access
• Misuse
• Disclosure

However, no online transmission is 100% secure. We take all reasonable steps to safeguard your information.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance user experience
• Track website performance
• Provide personalized content

You may choose to disable cookies from your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request updates or corrections
• Request deletion of your information (unless legally required to retain it)
• Withdraw consent for communication at any time

To make any request, contact us using the details below.

7. Data Retention

We retain your information only for as long as necessary to:

• Provide services
• Maintain legal records
• Improve our quality and customer support

8. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices or content of those websites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Phone: 9811971828
Email: support@sevahealthcare.in
Website: www.sevahealthcare.in